BUSINESS COMMUNICATION SKILLS
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BUSINESS COMMUNICATION SKILLS SOLVED PAPERS AND GUESS
Product Details: MAHARSHI DAYANAND UNIVERSITY ROHTAK (HARYANA) BUSINESS COMMUNICATION SKILLS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2021-22
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other MAHARSHI DAYANAND UNIVERSITY ROHTAK (HARYANA) book solutions now mehta solutions brings top solutions for MAHARSHI DAYANAND UNIVERSITY ROHTAK (HARYANA) BUSINESS COMMUNICATION SKILLS book contains previous year solved papers plus faculty important questions and answers specially for MAHARSHI DAYANAND UNIVERSITY ROHTAK (HARYANA) .questions and answers are specially design specially for MAHARSHI DAYANAND UNIVERSITY ROHTAK (HARYANA) students .
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FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS
BUSINESS COMMUNICATION SKILLS
Unit-I
Purpose and process of communication; myths and realities of communication; paths of communication; oral communication: noise, barriers to communication; listening – listening process, types of listening, deterrents to listening process, essentials of good listening; telephonic communication
Unit-II
Presentation skills: prerequisites of effective presentation, format of presentation; Assertiveness – indicators of assertive behaviour, strategies of assertive behaviour; Communication skills for group discussion and interviews
Unit-III
Nonverbal communication: gestures, handshakes, gazes, smiles, hand movements, style of working, voice modulations, body sport for interviews; business etiquettes: business dining, business manners of people of different cultures, managing customer care
Unit-IV
Written communication: mechanics of writing, report writing, circulars, notices, memos, agenda and minutes; business correspondence – business letter format, style of letter arrangement, types of letters, telex manages, facsimiles, electronic mail; diary writing; developing resume
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