SERVICE MARKETING AND PUBLIC RELATIONS IN THE AVIATION INDUSTRY
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SERVICE MARKETING AND PUBLIC RELATIONS IN THE AVIATION INDUSTRY SOLVED PAPERS AND GUESS
Product Details: SERVICE MARKETING AND PUBLIC RELATIONS IN THE AVIATION INDUSTRY SOLVED PAPERS
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2021-22
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other University book solutions now mehta solutions brings top solutions for SERVICE MARKETING AND PUBLIC RELATIONS IN THE AVIATION INDUSTRY SOLVED PAPERS book contains previous year solved papers plus faculty important questions and answers specially for University .questions and answers are specially design specially for University students .
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- Case studies solved
- New addition fully solved
- last 5 years solved papers with current year plus guess
FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS
RESOURCE AND LOGISTICS MANAGEMENT AT AIRPORTS
SYLLABUS
UNIT I
The role of Human Resources - Dealing with Superiors - Dealing with Peers and Subordinates - Dealing with
Others: Passengers, Regulatory Authorities and Civic Bodies
UNIT II
Space allocation in Terminals and Airside - Hold / Gate Allocation - Baggage Management: Make-up and Breakup - Challenges and Solutions
UNIT III
Air Operators and Service Providers: Staffing Issues - Security and Other Sovereign Functions: Manpower
Planning - Equipment Requirements - Budgeting and Cost Analysis
UNIT IV
Recruitment, Selection, Training and Certification of Personnel - Management of Human Resources - Material
Resource Management - Financial Planning and Budgeting
UNIT V
Concept of Logistics - Role of Warehousing - trend in Material Handling - Global Supply Chain - Quality
Concept and Total Quality Management - Improving Logistic Performance - Air Cargo Concept - Cargo Handling
- Booking of Perishable Cargo and Live Animals - Industry Relation - Type of Air Cargo - Air Cargo Tariff,
Ratios and Charges - Airway Bill, Function, Purpose, Validation.
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