Business Communication
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Business Communication SOLVED PAPERS AND GUESS
Product Details: Shivaji university Business Communication SOLVED PAPERS AND GUESS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2021-22
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other Shivaji university book solutions now mehta solutions brings top solutions for Shivaji university Business Communication BOOK contains previous year solved papers plus faculty important questions and answers specially for Shivaji university .questions and answers are specially design specially for Shivaji university students .
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Business Communication
Unit 1. Communication - Meaning, Importance & objectives - Principles of communication, forms of communication, Process of communication, Barriers of effective communication, Techniques of effective communication.
Unit 2. Written Communication : A) Business Letters-Types, inquiries, Circulars, Quotations, Orders, Acknowledgments, Executions, Complaints , Claims & adjustments, Collection letter, Banking correspondence , Agency correspondence .
B) Application Letter, Bio-data, Interview Letters, Letter of Reference , Letter of Appointments, Confirmation, Promotion, Retrenchment, Resignations. C) Report writing – Types of reports, Components of formal reports, Business Reports,
Reports by individual, Report by committee. Meetings – Notice – Agenda , Resolution & minutes.
Unit 3. Oral Communication :
A) Listening & Speaking, Meeting speeches, & techniques of electing response, probing questions, Recording and closing, Observations, methods. Group discussions & Interviews.
B) Non verbal Expressions: Body Languages, Gestures, Postures, Facial Expressions, Dress Codes .
Unit 4. Ethics in Communication and Digital communication
A)Ethics in managerial Communication- Business communication
B)Digital communication - Application of Electronics media & communications, Telecommunication, Teleconferencing, video conferencing, mobile communication, SMS, Social Media, FAX, E-mail.
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