Business Environment

Business Communication

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Product Code: utu-01

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Business Communication SOLVED PAPERS AND GUESS

Product Details: Uttarakhand Technical University Business Communication

Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM

Publisher: MEHTA SOLUTIONS

Edition Description: 2021-22

RATING OF BOOK: EXCELLENT

ABOUT THE BOOK

FROM THE PUBLISHER

If you find yourself getting fed up and frustrated with other Uttarakhand Technical University book solutions now mehta solutions brings top solutions for Uttarakhand Technical Business Communication book contains previous year solved papers plus faculty important questions and answers specially for Uttarakhand Technical University .questions and answers are specially design specially for Uttarakhand Technical University students .

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BUSINESS COMMUNICATION

Unit-I

Introduction

Importance of Communication Skills in Business Management. Types of Communication – The Media and Tools of Communication. The Communication Process. Barriers and Gateways to Communication.

Unit-II

Verbal and Non-Verbal Communication

Personal Language and Body Language. Types of Managerial Speeches – Occasional Speech; Thematic Speech. Group Communication in – Group Discussions, Meetings, Seminars and Conferences. Art of Facing Interviews in – Selection or Placement, Appraisal, Disciplinary Committees and Exit Interviews.

Unit-III

Written Communication Skills

Formats for Business Letters and Memos: Routine Type; Sales Promotion, Bill Collection, Disciplinary Action; Persuasive Messages; Negative Messages; Job Applications. Preparing a Professional Resume and Cover Letter, Follow-up Messages and Letters. Internal Communication through – Memos, Minutes, Notices, Circulars. Writing Effective Business Reports; Digital Communication. PowerPoint Preparation; Using Web as a Source of Knowledge Sharing.

Unit-IV

Recruitment and Employment Correspondence

Drafting the Employment Notice, Job Application Letter; Curriculum Vitae/Resumes; Joining Interview; Offer of Employment; Job Description; Letter of Acceptance, Letter of Resignation and Promotion, Testimonials and References.

Unit-V

Business and Social Etiquette

Professional Conduct in a Business Setting – Workplace Hierarchy;Proper Wayto make Introductions; Use of Courteous Phrases and Language in the Workplace. Professional Image – Appropriate Business Attire; Telephone Etiquette; Table Etiquette.

Language lab class for practical in business communication.

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