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IIM (Indore) :: HR Case Studies
A DILEMMA
Pages 3
Publisher MBA BOOKS INDIA
Product Type Case study
Price 250
 
                                CASE : A DILEMMA
I am a supervisor at a modern soap factory built about ten years ago at Ghaziabad, which is a fast developing town in Uttar Pradesh and lies about 18 milesaway from Delhi, the capital city The factory is situated in beautiful and what onemight call rural surroundings. The factory is itself surrounded buy cultivable landand many of the factory workers own ancestral property here. The pattern of living of the workers, in most cases, conforms to the joint family system.
I feel that production at our factory has never come up to management`s expectations for several reasons. One of these is heavy absenteeism, for during the agricultural season the factory workers stay at home to cultivate their own land. Since the worker is also a farmer, there is no dearth of food, and his factory job only provides him with liquid cash. Because he does not depend upon factory wages alone, the factory worker takes things easy, which results in a situation of chronic absenteeism in the factory.
About six years ago, within the same factory compound, a fruit processing unit was also added by the company. The jobs in this unit are seasonal ; that is, only during the fruit-growing season it does work to its full capacity. The unit employs 22 workers. All of them are given semi-skilled grade E jobs.
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Questions
  1. What is the main problem in this case ?
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  1. What are your views about the problem as the supervisor ?
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  1. What would have been your way of handling the problem as supervisor and as part of the management ? Explain the possible consequences of the action taken to restore productivity in the food processing unit.
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  1. Suggest possible measures to resolve the major problem faced by the organisation.
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